Privacy use

1. Introduction

The purpose of this policy is to inform users of the website https://aps-nettoyage.fr/ (hereinafter referred to as the “Website”) of the terms relating to the collection, processing and protection of their personal data, in accordance with Regulation (EU) 2016/679 of 27 April 2016 (GDPR) and the amended French Data Protection Act.

APS undertakes to ensure the protection, confidentiality and security of its users’ personal data.

2. Data Controller

The data controller responsible for the processing of personal data is:

APS – Jose FIGUEIREDO FERREIRA
Address: 33 Chemin de la Justice, 91940 Gometz-le-Châtel
Phone: +33 6 32 37 75 02
Email: contact@aps-nettoyage.fr


3. Personal data collected

When using the Website, APS may collect the following data:

  • First and last name

  • Email address

  • Phone number

  • Free-text message (contact form)

  • Browsing data (IP address, browser type, pages visited – for statistical purposes)

No sensitive data is collected.


4. Purpose of processing

The personal data collected is used solely for the following purposes:

  • Responding to requests submitted via the contact form

  • Managing customer relationships and quote requests

  • Improving user experience and the operation of the Website

  • Complying with legal and regulatory obligations

The data is neither sold, rented nor transferred to third parties.


5. Legal basis for processing

The processing operations are based on:

  • User consent (contact form)

  • Legitimate interest of the company in responding to requests

  • Legal obligations applicable


6. Data retention period

Personal data is retained:

  • For a maximum period of 3 years from the last contact for prospects

  • For the legally required duration for accounting or legal obligations

  • Browsing data is retained for a maximum period of 13 months


7. Data recipients

The data is intended exclusively for APS.
It may be hosted by technical service providers (including the website host), strictly within the scope of their mission.


8. Data hosting

The Website is hosted by:

IONOS (1&1)
7 Place de la Gare – 57200 Sarreguemines – France

The data is hosted within the European Union or in countries offering an adequate level of protection in accordance with the GDPR.


9. Data security

APS implements all appropriate technical and organizational measures to ensure the security and confidentiality of personal data and to prevent any unauthorized access, loss or disclosure.


10. Users’ rights

In accordance with the GDPR, you have the following rights:

  • Right of access

  • Right to rectification

  • Right to erasure (“right to be forgotten”)

  • Right to object

  • Right to restriction of processing

  • Right to data portability

You may exercise these rights at any time by contacting:

📧 contact@aps-nettoyage.fr
📬 33 Chemin de la Justice, 91940 Gometz-le-Châtel

You will receive a response within a maximum period of one month.


11. Complaint to the CNIL

If you believe that your rights are not being respected, you may file a complaint with the CNIL:

👉 https://www.cnil.fr


12. Cookies

The Website may use cookies necessary for its proper functioning and for statistical purposes. During your first visit, an information banner allows you to accept or refuse non-essential cookies. You may also configure your browser to manage or delete cookies.


13. Policy updates

APS reserves the right to modify this policy at any time in order to ensure compliance with applicable legislation. The online version is the only version that is legally binding.